Purpose
The purpose of Ambition's personal data policy is to explain how we collect, protect and use personal data. This personal data policy is aimed at:
- Persons who have a business relationship with Ambition
- Applicants and candidates for positions at Ambition
If you are a telephone subscriber and would like information on why your personal data is processed by Ambition, please read the section “Special section for telephone subscribers”. If you run a business registered in the CVR register, please read the section “Special section for CVR-registered businesses”. Both special sections are placed at the end of this personal data policy.
General
As a data consultancy and digital agency, Ambition is subject to the applicable data protection legislation, which since 25 May 2018 has been known as the GDPR (General Data Protection Regulation). Ambition acts as both data processor and data controller – depending on the situation.
If you are a private individual, you should as a general rule contact the company you are a customer of – or contact directly the public authority responsible for processing your personal data. If you are an applicant or candidate for a position at Ambition, please refer to the section “Practice for processing data about applicants”.
Practice for processing data about applicants
The purpose of processing applicants' personal data is to gain insight into the candidate's experience and competencies in order to ensure correct recruitment. The recipients of the personal data are managers at Ambition.
If you apply for a job at Ambition, we process the following personal data about you:
- Name, address, telephone number, age
- Level of education, type of education, work experience, interests
- CPR number (Danish civil registration number)
Data is not transferred to third countries. CVs received are stored for a maximum of six months. Contact with candidates and the application process take place primarily via LinkedIn Recruiter, which requires a user-protected login for both the company and the candidate. Contracts are sent and employment documents and CVs are forwarded exclusively via password-protected and encrypted links. Files with sensitive personal content are not attached to emails.
What personal data does Ambition process about you?
If you have a business relationship with Ambition, we only register and process ordinary personal data and therefore no sensitive personal data about you.
We need certain personal data in order to administer your customer relationship with Ambition and to deliver targeted and relevant marketing to you. Ambition only collects the personal data necessary to give you the best and most individual service.
When you are a customer or have a business relationship with Ambition, we need – in addition to company information – at a minimum your name, telephone number and email address. In addition, we register information that is important for serving you as a customer or prospective customer, e.g. your login details for Ambition's self-service solutions, your product interests, your attendance at our professional seminars, the URL of your LinkedIn profile and, for example, the dates on which we have spoken.
Personal data about you is registered partly in a financial system (if you are a customer) and partly in a CRM system.
We only store and use your personal data for as long as we have a legitimate and objective purpose for the processing.
What is your personal data used for?
Ambition uses the personal data collected for the following purposes:
- Customer support
- Administrative purposes, including login to self-service portals, invoicing and service messages
- Targeted communication, e.g. through newsletters, invitations to professional seminars, digital advertising
- Personal contact
- Marketing in general
- Recruitment (if you are an applicant)
IT security and protection of personal data
Ambition has implemented extensive technical and organisational security measures – and on that basis processes your data securely and confidentially. We store your data on computers and servers with restricted access. Servers are located in controlled and specially protected data centres.
Marketing via email, SMS and social media
Ambition only sends emails with marketing content to persons who have signed up for this in advance and given their consent in that connection. In all emails containing marketing material sent from Ambition, you have the option to state that you do not wish to receive emails in future. You can at any time state that you do not wish to receive marketing material by email by sending a message to [email protected].
If you are a customer of Ambition and have provided your email address to us, we may send you emails with marketing content without your consent, provided that our communication concerns the products and services – or similar products and services – that you buy from us.
When you sign up for an event or a newsletter, or fill in a contact form on Ambition's website, you at the same time consent to us contacting you personally with news, special offers and invitations. You provide a number of personal details, e.g. your name, email address and mobile number. Ambition uses this information to contact you by email, SMS and via social media (such as, but not limited to, Google, YouTube, Facebook, Instagram and LinkedIn) with offers of other events, news and product offers that we believe could be of interest to you. Ambition does not disclose your personal data to third parties.
Cookies and use of Ambition.dk
We use cookies, and here you can read why. A cookie is a small data file that we store on your computer to help you during your visit and to recognise you when you return. A cookie is not a program and does not contain viruses. Cookies are necessary for the website to function. We also use cookies to help collect knowledge about your behaviour on the website, and we use this data to improve and optimise our website. It also gives an insight into how many people have visited our website and which content is most popular. Some cookies are used to help create the best user experience on the website. These include selected preferences such as language, or choices that make navigation simpler. No personally identifiable data is collected with this type of cookie.
We also use cookies for marketing. Based on these, we can target marketing at those who have visited our website.
Videos embedded on the website are delivered via www.youtube.com. YouTube uses cookies, among other things, to register which videos are shown and how much of the film you have watched.
We use Google Analytics to analyse how you and other visitors use our website. The information that a cookie collects about your use (traffic data) is sent to and stored on Google's servers in the USA. You can opt out of cookies from Google Analytics here: https://tools.google.com/dlpage/gaoptout. Ambition has anonymised your IP address before it is sent to Google. We have also activated “Display Feature” in Google Analytics, which means that third-party cookies are used for marketing purposes.
Cookies from Facebook are used to display a “Like” button and information about which of your Facebook friends “Like” something. Facebook also provides access to a statistics tool (Facebook Insights) that shows information about the use of Facebook. In the same way, cookies are used in connection with sharing information to Pinterest.
You can always reject cookies on your computer by changing the settings in your browser. Where you find the settings depends on which browser you use. Please be aware, however, that if you do so, there are many functions and services you cannot use, because they require the website to be able to remember the choices you make. Cookies that you have previously accepted can easily be deleted afterwards. If you use a PC with a recent browser, you can delete your cookies using the keyboard shortcut: CTRL + SHIFT + Delete.
Access and complaints
If you are a private individual and want access to the information processed about you, you must contact the data controller company you are a customer of (e.g. your telephone company, your membership organisation or your insurance company) – or the public authority you are registered with (e.g. the BBR register, the CPR register, the CVR register, etc.).
If you are an applicant or an employee of a company that is a customer of, or otherwise has a business relationship with, Ambition, you have the right to access the personal data we process about you. If you wish to access – or have changes to – the personal data registered about you at Ambition, you must contact [email protected].
You may also object to Ambition's processing of data about you in accordance with the General Data Protection Regulation. If you wish to complain about Ambition's processing of your personal data, you also have the option of contacting the Danish Data Protection Agency (Datatilsynet). Read more at www.datatilsynet.dk.
Special section for telephone subscribers
The source of telephone data is more than 100 telephone companies which, under section 31 of the Danish Telecommunications Act, must make this data available to those who may request it. Eniro collects and processes telephone data for its own purposes and resells data to other data distributors, including Ambition. With regard to the storage of this data, the telephone company, Eniro and Ambition are all data controllers. The end customers who purchase telephone data are likewise data controllers.
We process the following information:
- Name, address and telephone number
- Job title
- Subscription category (typically “landline” or “mobile”)
The information is disclosed to customers and to customers of group companies for use in analysis, marketing and updating. The purpose of the processing is to enable our customers to carry out targeted marketing in the form of direct contact with individuals by letter or telephone, and to help our customers maintain and enrich customer databases with correct telephone numbers.
Ambition does not receive telephone data for subscribers who have blocked disclosure with their telephone company, nor are unlisted telephone numbers, names and addresses received. As a general rule, we do not disclose telephone data for marketing if the subscriber is listed on the CPR register's so-called Robinson list. However, humanitarian and charitable organisations are not subject to the Danish Marketing Practices Act, and they are therefore not obliged to filter out individuals on the Robinson list.
As Ambition is solely a data distributor of publicly available telephone data, we recommend that all enquiries regarding the rectification and erasure of personal data are made directly to the source, which is the telephone company with which the subscription was taken out. Otherwise, it requires contact with both Eniro and a very large number of other data distributors and end users, each of which is a data controller for its own processing of the personal data contained in the telephone data.
Special section for CVR-registered businesses
In Denmark, there is free access to data on businesses registered in the CVR register (the Central Business Register). Ambition is a data distributor of the CVR register's master data. With regard to the storage and thus the processing of personal data that may be contained in Ambition's copy of the CVR register, Ambition is the data controller.
We process the following information:
- CVR and P number
- Company name (which for most sole proprietorships contains a personal name)
- Company address
- Company type
- The company's telephone number and email
- Industry
- Number of employees
- Start date and any end date
- Name and address of responsible participants (owners, executive management and board of directors)
The information is disclosed to our customers and to customers of our group companies for use in analysis, marketing and updating. The purpose of the processing is to enable our customers to better target their marketing activities and to help our customers maintain and enrich customer databases with correct information.
We never disclose CVR data for marketing when the business has opted out of advertising in the CVR register. We never disclose the name and address of responsible participants for marketing. Likewise, we never disclose information about sole proprietorships for marketing when they are listed on the CPR register's so-called Robinson list.
As Ambition is solely a data distributor of a publicly available business database, we recommend that all enquiries regarding the rectification and erasure of personal data are made directly to the source, which is the CVR register. Otherwise, it requires contact with a very large number of other data distributors and end users, each of which is a data controller for its own processing of the personal data contained in the CVR register.
